RevSprint for Retail & eCommerce
The Symbiotic Intelligent Operating System
Customer complaints, buying decisions, stock levels. Three blind spots.
Your customers tell you what’s wrong through support tickets. That signal never reaches merchandising. Stock issues surface after customers have already churned. Marketing campaigns target segments using last month’s data. RevSprint connects the loop.
Live Mode
Live Mode. Keep your stack. Add the intelligence.
RevSprint reads your existing tools in place. No migration. No lift-and-shift. The organisation becomes one intelligence fabric the day you connect.
30-second connect
OAuth your existing stack in 30 seconds. No imports, no migrations, nothing moves.
RIBA reads in place
Every email, call, ticket, and signal stays where it lives, read in real time.
Intelligence on top
Signals cascade across your whole organisation, surfacing what matters in every department.
The reality today
Sound familiar?
Customer complaints don’t inform buying decisions
Your CX team resolves 500 tickets a month. Patterns emerge: sizing issues on a new line, quality problems on a supplier, delivery delays in a region. Merchandising doesn’t see any of it because the data lives in a different system.
Stock issues surface after customers churn
A bestseller goes out of stock. The product page still shows it. Customers try to order, fail, and go to a competitor. By the time anyone connects the stock alert to the customer experience, the damage is done.
Marketing campaigns use stale data
Your last campaign targeted customers based on a segment export from two weeks ago. Some of those customers have already purchased. Some have churned. The targeting is based on a snapshot, not reality.
How RevSprint changes this
Customer signals drive every decision across the business.
RevSprint reads your CX data, your inventory, your marketing tools, and your customer communications all at the same time. Everything stays in one shared, live picture across every place your team works. When customer behaviour changes, the whole business sees it in under one second.
CX feedback reaches merchandising in real time
Quality complaints, sizing issues, and delivery problems aggregated and surfaced to buying teams as they happen. Product decisions informed by live customer sentiment.
Stock alerts trigger proactive communication
A key product goes low stock. Customers who’ve browsed it are proactively notified. Alternatives are suggested. The experience is managed, not abandoned.
Campaign targeting from live engagement
Customer segments informed by real-time purchase history, browsing patterns, and engagement signals. Not last month’s export. Today’s reality.
Pattern-based demand intelligence
RevSprint learns which signals precede demand spikes and stock-outs. The intelligence improves with every season, every promotion, every customer interaction.
See it in action
One event. The whole business responds.
Trigger
CX tickets about a new product line’s sizing spike 300% in a week.
The pattern is detected
RevSprint aggregates the CX tickets and identifies the common theme: sizing runs small on the new line. The product’s health score drops.
Merchandising is alerted
The buying team sees the sizing trend with ticket volume, customer sentiment, and return rate impact. They can adjust sizing guidance or pause promotion immediately.
Customer communication is drafted
RIBA drafts a proactive email for customers who purchased the affected line with sizing guidance and easy return instructions. The CX team reviews and sends.
Product page is flagged for update
The marketing team is alerted that the product description needs sizing guidance added. The fix is specific, actionable, and informed by the actual complaints.
Capabilities that matter for retail & ecommerce
What you get on day one.
CX signal aggregation
Support tickets, reviews, and complaints aggregated into product-level and category-level trends. Merchandising sees patterns, not individual tickets.
Inventory-aware intelligence
Stock levels, sell-through rates, and demand signals connected to customer experience. Stock issues become proactive communications, not silent failures.
Live customer segmentation
Segments informed by real-time engagement, not static exports. Campaign targeting reflects what customers are doing now, not what they did last month.
Revenue attribution
Track which proactive communications drove recovery purchases. Measure the revenue saved by early CX intervention.
Security & trust
Customer data protected at every layer.
Card and customer data need controls that hold under PCI-grade review. Tenant isolation, PII redaction, and the ROI Ledger, an immutable cryptographically chained audit trail, are the foundation. Progressive Autonomy is governed by constitutional rules, never configurable to bypass approval for high-stakes actions.
Tenant isolation
Your customer data, inventory, and pricing are invisible to every other tenant. Structurally enforced.
PII protection
Customer personal details stripped before AI processing. Intelligence works on patterns and segments, not individual identities.
Full audit trail
Every AI recommendation, every proactive communication, every decision logged immutably.
Further reading
Go deeper.
Stop losing customers to disconnected signals.
Connect your stack in 30 seconds. See what customer-driven intelligence looks like.
In early access ahead of launch. No credit card. No IT project.