Customer-facing intelligence
Meet Orbit.
Deploy RevSprint on your own domain as a branded intelligence surface. Your customers talk to your business, not a generic assistant, not a stranger.
Source-cited from your real data. Tenant-isolated. Audited. The same RIBA your team uses internally, surfaced on your domain in your brand.
What is Orbit?
Orbit is RevSprint deployed on your own domain as a branded conversational intelligence surface. Unlike generic chat widgets that read FAQ articles, Orbit connects to your live product catalogue, pricing, documentation, and account context. It answers questions with source-cited responses from your real data. When a conversation needs a human, the handoff is seamless with full context. Orbit is progressively autonomous like the rest of RevSprint: your team controls what it can quote, recommend, and commit to. Included with every paid tier.
Answers from your real data
Your product catalogue, your pricing, your documentation, your policies. Never the wider internet. Every claim is sourced. If the data isn’t there, Orbit says so and connects the visitor with a human.
Acts within rules your team sets
You decide what Orbit can quote, recommend, and commit to. High-value or high-risk conversations always have a human escalation path. Dial authority up or down any time.
Stays inside your tenant
Every deployment is scoped to your business only. Orbit cannot reference another company’s data, leak a competitor’s pricing, or surface information from a different organisation.
Logs every conversation
Every interaction lands in the same audit trail as the rest of RevSprint. Replay any conversation, any action, any decision your visitors had with your business.
Speaks in your brand voice
Orbit learns from your published voice (your site copy, your tone, your support replies) and stays inside the boundary your team sets. Visitors talk to your business, not a third-party widget.
Hands off cleanly to humans
When a conversation needs a human, the handoff is seamless. The agent who picks it up sees the full conversation and the visitor’s context. The visitor never repeats themselves.
See it in action
A conversation, not a form.
The visitor asks. Orbit answers from your live account data. Every claim is sourced. The handoff to a human is one tap. The conversation, the context, and the audit trail flow back into your workspace.
Where Orbit lives
One surface, four entry points.
Orbit fits the surfaces your visitors are already on. Same conversation, same brand, same audit trail, whichever entry point they came through.
Chat widget
Embedded directly on your site as a branded conversational surface. The visitor sees your colours, your voice, your tone. The first conversation feels native, not bolted on.
Full-page experience
A dedicated route on your own domain (yourcompany.com/ask, for example) that hosts the conversation as a first-class surface, for high-intent traffic and from-email flows.
Mobile-native
Responsive on every device. Voice input, image input, and one-tap actions designed for thumbs. Mobile visitors get the same intelligence, in a smaller footprint.
Wake-from-CTA
A button on your hero, a CTA in an email, an in-app prompt: any link can wake Orbit pre-seeded with a question, so the visitor lands inside the conversation instead of in a form.
For your industry
What Orbit looks like in your business.
Different industries push different conversations to the front. The intelligence is the same; the priorities shift to match how your visitors arrive.
eCommerce & Retail
Product discovery, sizing, availability, order status, and post-purchase support. Orbit reads your catalogue, your inventory, and the visitor’s order history. Conversions and CSAT both climb.
SaaS & Tech
Pricing questions, plan comparisons, technical pre-sales, and onboarding handoffs. Orbit speaks your product fluently and routes serious buyers to AEs with full context already attached.
Professional Services
Intake, qualification, scheduling, and document collection, handled conversationally. New-client onboarding feels like a concierge, not a form.
Real Estate & Property
Availability, viewings, qualifications, and document requests. Orbit handles the long-tail enquiries that used to bury your front desk and pre-qualifies the ones worth a callback.
The visitor experience
What your customers see.
A real conversation with your business. Not a FAQ lookup. Not a ticket form. An intelligent surface that knows your products, your policies, and when to hand off to a human.
Real conversations
Visitors ask questions in natural language and get contextual answers, not keyword matches or FAQ lookups.
Source-cited answers
Every claim links back to the document or product record it came from. Visitors can verify for themselves.
Smooth human handoff
When a conversation needs a human, the handoff is seamless. The agent sees the full conversation history. No repeat.
Your brand, not ours
Branded to look like part of your website. Your colours, your voice, your tone. Visitors talk to your business, not a third-party widget.
Orbit + your desktop RIBA
Your customers' conversations feed your team's intelligence.
Every Orbit conversation lands in the same intelligence fabric your team uses internally. The deal your customer asked about. The objection they raised. The next-step they committed to. Your desktop RIBA picks up where Orbit left off, on the same record, with the same memory.
- Orbit captures the visitor question, the context, the implied intent.
- RIBA updates the deal record, the account health, the next-best-action.
- Your team picks up with the full conversation already attached, no inbox archaeology, no “let me check.”
How Orbit is different
You've seen chat widgets before. This is not that.
Most things that live on a 'message us' button are scripted flows, FAQ matchers, or generic LLMs pointed at your help centre. Orbit is the intelligence layer of your business, surfaced for your customers.
Not a chatbot
Chatbots match keywords against scripted flows and dead-end the visitor when none match. Orbit holds a real conversation against your real data and escalates when it shouldn’t answer.
Not a generic LLM on your docs
Plug-and-play AI widgets read your help centre and hope for the best. Orbit reads your live catalogue, pricing, account state, and policies, with tenant isolation and audit on every reply.
Not an Intercom or Drift add-on
Bolt-on AI inside a chat platform only knows what the platform shows it. Orbit is the same intelligence your team uses internally. Your desktop RIBA and your Orbit are the same RIBA.
Not a separate purchase
Orbit is included with every paid tier. No usage trap, no per-conversation pricing, no surprise invoice when your visitor traffic doubles. White-label branding is available on Enterprise.
Security & customer trust
Built so your customers can trust what they're told.
Tenant isolation, audited responses, no model training on your conversations, and a clear escalation path to a human. The trust posture customers need from an AI that speaks for your brand.
Tenant-isolated, every deployment
Each Orbit deployment is scoped to one organisation. Orbit cannot reference another company’s data, leak a competitor’s pricing, or surface information from a different organisation.
Your data, never theirs
Visitor conversations are not used to train any model outside your tenant. Your catalogue, your pricing, your policies stay yours. Personal data is redacted before any external model is involved.
Audited like the rest
Every Orbit conversation lands in the same tamper-evident audit trail as the rest of RevSprint. Compliance teams replay any interaction. The chain on your side is the record of truth.
Humans in the loop where it counts
Orbit acts within boundaries your team sets, with Progressive Autonomy: cautious by default, more autonomous as your team approves. High-stakes actions always require a human.
Common questions
What teams ask before deploying Orbit.
Orbit answers from your real data: your live catalogue, pricing, documentation, account state, and policies. Every claim links back to the source record. When the data isn’t there, Orbit says so plainly and offers a human path: connect to your team, schedule a call, or capture the question for follow-up. RevSprint never fabricates an answer it cannot ground.
Every paid tier
Included with Starter, Pro, and Enterprise.
Usage-metered, not deployment-counted. Setup is a guided wizard. Most customers are live within an afternoon. White-label branding available on Enterprise.